Endless Summer Tanning Salon Tanning,salon, Loveland Colorado
This tanning salon has as wonderful staff. I have spoken with the owner... about 5 times since I moved here 13 years ago. Recently I started getting what looked like insect bites in March. I had no idea what happened at first but eventually I was diagnosed with Scabies. Did not connect the ordeal to anything until I came out tanning one day and saw my feet were disgustingly dirty!! Almost BLACK! I thought well next time I'll bring disinfecting wipe to check their floors to see if they are clean. I cleaned my feet after the tanning session and my feet were again black ... I accidentally dropped the wipe on the floor and as I picked it up... I wiped the floor ... it was BLACK! I will never go back. It is NOT clean! You can get scabies, lice, ring worm... flesh eating virus... I wanted my money back. but they have a NO RETURN POLICY.
1 Updates & Rebuttals
Endless Summer Tanning & Boutique
loveland,Colorado,
USA
Refund Available
#2REBUTTAL Owner of company
Fri, July 10, 2015
We would like to inform you that your refund check is available for pick up at the front desk of the salon(within 24 hours of your complaint) We regret to inform you that your tanning history shows a gap of visits from 9-11-14 to 4-3-15 and your result of scabie diagnosis in March( as stated on Rip Off Report) is not associated to our salon. We want to tell you we appreciate your sense of urgency to inform us about the quality of our floors. We mop & sweep every Sunday and will now up it to every Sunday & Thursday due to the issue. Thank you for your prior business.