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  • Report:  #1366081

Complaint Review: Endurance Extended Vehicle Coverage

Endurance Extended Vehicle Coverage Misleading advertisement Northbrook Illinois

  • Reported By:
    Norvis — Alexandria Virginia USA
  • Submitted:
    Thu, April 06, 2017
  • Updated:
    Tue, April 11, 2017

I watched an endurance advertisement on TV.  After listening to there TV's auto expert representative State that there warranty program would pay all labor and parts and I would not be out of any pocket exprense. I made my full payments for about a year and an half ago paid in full.

In March 2017, I use endurance for the first time to repair my Ford Explorer and Endurance paid their share of $170.00 minus $100.00 deductible.In April 2017 Ford Exporer display a check engine light. I took my vehicle to the Ford dealership: I'm not going to describe what I went through to try to get Endurance to pay for the cost of repairs $751.47 which they denied to pay using exclusion. You have heard from others about their behavior and false advertisement.

What I'm going to say is if you decide to get extended vehicle coverage service, Don't listen to the False advertisement spin. If you talk to a representative from endurance or any extended coverage asked them about their EXCLUSIONS policy in the contract. This is what they use to get out of paying vehicle repairs. Once you see what is not covered I believe you make the right decision. 

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