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  • Report:  #622727

Complaint Review: Enhanced Services Billing Inc. - ESBI

Enhanced Services Billing, Inc. - ESBI Internet I contacted Verizon to bundle my services and found out about this charge from ESB Palm Harbor, Florida

  • Reported By:
    nanajanet — Barto Pennsylvania United States of America
  • Submitted:
    Tue, July 13, 2010
  • Updated:
    Tue, July 13, 2010

I
called Verizon to bundle my Direct TV, internet, etc. to save money and
found out that there is a charge from ESBI (stand alone voice mail)
that THEY SAY my daughter (who does not live with use) ordered about a year ago. I doubt that she did
that, as there are huge reports of people having this on
their bill, not knowing how it got there. I called and had it removed
and refunded. They are refunding it but I am angry that this ever got on there in the first place. How this happened, I have no clue,
as I have a PIN number to have any additions or changes to my Verizon
bill.

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