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  • Report:  #1484561

Complaint Review: Enko Running Shoes

Enko Running Shoes Enko Running Company accepted retrun and did not process refund Castelnaudary Castelnaudary

  • Reported By:
    Wiilliam — Andover United States
  • Submitted:
    Thu, September 05, 2019
  • Updated:
    Thu, September 05, 2019

This company does not honor the return and guaranty policy listed on their website. Despite the below email i recevied from one of their representatives, i never recevied the refund for the return i submitted.

Dear Sir,

I thank you for your message.

I relaunched customer service, here is their answer:

If you want to return your order, you can do it at this address:

ENKO

287 Avenue Jean Fourastié

11400 CASTELNAUDARY

FRANCE

Phone: +33 (0) 4 68 94 91 21

Upon receipt and after verification of the shoe, they will make refund. I remain at your disposal, do not hesitate.

Wishing you a great day.

Respectfully,

Marie

 

287 Avenue Jean Fourastié

11400 - CASTELNAUDARY

Phone +33 46 894 91 21

contact@enko-running-shoes.com

www.enko-running-shoes.com

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