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  • Report:  #859522

Complaint Review: enterprise

enterprise canoga park branch u know the Enterprise gig "if u pick us we will pick u up" naaa don't belive in that, canoga park , California

  • Reported By:
    hank — northridge California United States of America
  • Submitted:
    Mon, March 26, 2012
  • Updated:
    Mon, March 26, 2012
  • enterprise
    21330 sherman way canoga park ca. 91303
    canoga park, California
    United States of America
  • Phone:
    818 999 6102
  • Category:

on sat, 3/24/12   i rent a car  on line and i choose Enterprise , cuz they advertise is "if u pick us we pick u" i called one of the list  , i call them to ask to pick me up, the guy said that they are very busy so he suggested that i will come to them cuz they close at noon on sat, i needed a care so i understand, and i  came to their branch, the rent was until mon, noon, on mon, i came 11am and return the car, when i asked to drop me home the manager claim he will not do that cuz i am too far, (i live 7 minut from the branch) when i ask why u advertise u will pick the costumer and drop them? he said Enterprise is run every branch by privet owner. and this branch own by his family and they will not drop me cuz it is too fare, when i asked why u did not tell me that when i called on sat? he said who did u talk to? i did not remember who talk to me , if i knew i need to write down i would do that, finely i saw he will not  drop me i left, took a taxi paide another $20. don't  rent from ENTERPRISE they are not a good co.

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