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  • Report:  #1051550

Complaint Review: Enterprise Car Rental

Enterprise Car Rental Continue billing for the daily insurrance rate even thou the third-party insurance got into contact with Enterprise and set-up direct billing. Arlington, Virginia

  • Reported By:
    B.M. — GAITHERSBURG Maryland
  • Submitted:
    Fri, May 17, 2013
  • Updated:
    Fri, May 17, 2013

I got in the car accident and rented vehicle. I chose additional insurance and gicve my credit card. When insurance company called in and take over the contract Enterprise continue to chaqrge me with insurance.

First theyn were stating that I did not need any insurance there vehicle are fully covered.

Month after when needed another vehicle (also paid by third party), location near by was trying to sell me the same insurance stating that third party would not civer in case of accident. 

I have been Enterprise customer for the number of years and when I neded vehicle I ordered insurance and I ppaid rent and insurance.  

this would be my last rent from enterprise and I will do as much as I can to get back to them.

B.M.

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