Enterprise/Damage Recovery Unit They put a block on all rental companies nationwide because I owe a balance that another rental company should be paying. I’m reporting them to ABC News. Collegeville Pennsylvania
Enterprise Gave me a balance to pay for a car accident with one of their cars. A Canadian hit us. We didn’t have rental coverage through them. We were going to use our own insurance company. When we were hit, we gave the accident report to Damage Recovery Unit. They had said they have it and are processing it. Received a bill months later saying balance is owed.
Now they are saying they don’t have it. Tried renting from Alamo recently, and they said I’m not allowed to rent because of a situation with Enterprise which I think is absurd. Two different competitors. Should not be allowed. Alamo should take my business. After I speak with the manager of the company and don’t like the conclusion, I’m going higher up and reporting Enterprise to ABC News.
1 Updates & Rebuttals
Tim
St. Louis,United States
Enterprise Cares
#2UPDATE Employee
Wed, June 13, 2018
Jonelle, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. We look forward to hearing from you. Regards, Carol H. Social Monitoring