Complaint Review: Enterprise Rent-A-Car

I rented mini van from enterprise in las vegas for our vacation during christmas break.                                                   Five days into our week long rental it was brought to my attention by a family member that this vehicle was leaking oil.   After investigating the oil spots in the driveway where I have been parking it was obvious that the van had been leaking   from day one of my possession. Returned the van and let the attendant know about the oil leak.

About 5 days later I got a call from Enterprise. This individual was not very informed asking me if I knew why the car was sent to the shop. He told me was there was damage to the underside of the vehicle and that there would be an investigation and they would be making a claim against me for the damages. Damages which I did not do. I was never contacted by an investigator and have just received an invoice for $3840.00.

Guess I need to start checking the underside of the vehicle before I drive off the lot from now on. Better yet I will never rent from Enterprise again.