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  • Report:  #716830

Complaint Review: Enterprise Rent A Car

Enterprise Rent A Car Enterprise Rent a Car Charlotte, North Carolina

  • Reported By:
    Jay A. — Charlotte North Carolina United States of America
  • Submitted:
    Tue, April 12, 2011
  • Updated:
    Wed, April 20, 2011

I have been ripped off two times with enterprise Rent a Car and this is highligts

1. They will give you 3 quarter tank of gas , it is almost impossible to return same .

2. They will walk you trhough very fast so you may miss already existing damage

3. they will ask you for insurance if you refuse than they will ask you to sign the contract on marked place ... pls verify before sign becuaes they mark contract in a place where you accept insurance .

I hope this will help for any cusomter who is going to rent from entrpise , i am not going to them ever.

2 Updates & Rebuttals


Enterprise Rent-A-Car

St. Louis,
Missouri,
USA

Enterprise Rent-A-Car

#3UPDATE Employee

Wed, April 20, 2011

I apologize for any frustration with your rental experience, however I'm glad to hear things were taken care of for you. I hope that you'll consider Enterprise for any future rental car needs.

- Elizabeth with Enterprise Rent-A-Car


Syed Ali

United States of America

Returned my money

#3Author of original report

Sat, April 16, 2011

I  send an email to customer service and as a curtosey they are agree to return my money that they charged for insurance though i signed the paper which i verbally not agreed.

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