Enterprise Rent-A-Car Enterprise Rent-A-Car Toronto Canada Bogus claim for damage to rented car Toronto, Canada Thats how they make Extra Money northyork, Ontario
Consumer Comment... To avoid this in the future
They found some scratches on a front rocker panel when I returned the car. The scratches were there before because the car was in an accident before I rent, I was lucky I found three big dent and four scratches which I make him to mark them on contract, but unfortunately I did miss one, I did not check under the car to see other scratches.
They told me it cost $350 to fix the rocker panel which it doesnt cost that much , I can fix it with not more than $50, I think they do not fix the car they wait for another customer (another fish) because most of the car in that location have lots of dent and scratches.
Please Please check the car carefully, suspiciously and mark every small things on the car.
Their price is attractive but be very carefully
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
We are listening and want to help
#2UPDATE Employee
Wed, September 15, 2010
We are listening and I do apologize for your experience at our North York, ON location. I would like to assist you in resolving this issue. Please send me an email at care[at]enterprise[dot]com and include your full name, contact information, rental agreement number, and any other details that would assist my investigation. Please place "Incident # 100915-001675" in the subject line of the email. - Rich at Enterprise Rent-A-Car