ENTERPRISE RENT A CAR False claim of damage by Enterprise on Rental Cars?, Internet
I rented a car from enterprise rent a car in Toronto downtown for a day in Oct 2009. I am a member of their blue chip program.
I returned the car promptly to their location. the car was checked by their agent in person. a reciept issued and then after a month they claim it had damage.
since then they are harrassing me to pay them $297 for it.
this is a scam. there was no damage.
what happened between the time i returned the car on 10/23/2009 and the picture they took and sent on 10/26/2009 is their problem.
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
We're Listening
#2UPDATE Employee
Fri, October 29, 2010
We are listening and apologize for what happened. I would like to offer our assistance in resolving this damage claim issue. Please email us at care[at]enterprise[dot]com with your contact information, rental agreement number, specific downtown Toronto location (street or address), and details of the claim. Please use "Incident 101029-001129" as the subject of the email. (Rich)