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  • Report:  #1213951

Complaint Review: Enterprise Rent-A-Car

Enterprise Rent-A-Car false damage claim - Insurance Fraud Langhorne Pennsylvania

  • Reported By:
    Bob G — Levittown Pennsylvania USA
  • Submitted:
    Sat, March 07, 2015
  • Updated:
    Mon, March 09, 2015

Due to being rear-ended on Interstate 95 on January 13, 2014, leaving my car totaled, I was forced to rent a vehicle.  I chose Enterprise because they were the closest agency to where the car was towed.

I kept this vehicle a week while I shopped for a replacement vehicle and when I returned the vehicle to the Langhorne location (This was different than the origination location), they waited an entire month then sent me a bill for almost $2,000.00 for damages to the vehicle.

I never damaged their vehicle, in fact, I parked in the last parking spot at Walmart and walked all the way in, in fear someone would damage it.

I took photos of the truck to share with my brother because he had just purchased a Dodge Ram and wanted to compare the style/engines.  Fortunately for me, the side I just happend to photograph is the side Enterprise accused me of damaging.  You can see the attached photos and see for yourself.

If anyone is suing this company, being sued by them, or interested in a class action law-suit, count me in.

1 Updates & Rebuttals


Enterprise Rent-A-Car

St. Louis,
Missouri,
USA

Enterprise Rent A Car

#2UPDATE Employee

Mon, March 09, 2015

Thank you for bringing this to our attention. Please send us a detailed email to Care@Enterprise.com with complete details including: Renter’s full name, current phone number, location rented, rental agreement (RA) number, “DX” or claim number and reference # 150309-002430. As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon. -Tatiana

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