Complaint Review: ENTERPRISE RENT A CAR

PLEASE BE AWARE OF FRAUDULENT BILLING PRACTICES BY ENTERPRISE RENT A CAR. I RENTED A SMALL TRUCK FOR ONE DAY ONLY. THE YOUNG MAN WHO CHECKED ME OUT IN THE HACKENSACK,NJ RENT A CAR OFFICE DID NOT CHECK THE VEHICLE....GAVE ME THE KEY.

I RETURNED THE TRUCK THE FOLLOWING DAY TO THE FAIRVIEW OFFICE. THE PERSON AT THE DESK WAS NASTY AND SAID THAT THERE WAS A SMALL DENT IN THE BUMPER. I DID NOT SEE ANYTHING. AND THIS'DENT' WAS ALREADY THERE WHEN I PICKED UP THE VEHICLE A DAY PRIOR? THIS PERSON TOOK MY DOCUMENT( RENTLA AGREEMENT) AND SHREDDED IT. SHE SAID THAT SHE HAD TO SEND THIS INFORMATION TO THE OFFICE IN HACKENSACK--AT LOSS PREVENTION ?

I JUST RECEIVED A BILL FOR: $443.18 FOR 'REPAIR' OF THE DENT THAT I DID NOT CAUSE! PLEASE BE AWARE OF THIS NATIONAL SCAM BY THIS COMPANY. THEY ARE DOING THIS TO OTHER PEOPLE AND I HAVE TURNED THIS OVER TO MY ATTORNEY. I WILL ALSO GO TO THE PRESS TO EXPOSE THEM.

HAS THIS HAPPENED TO ANYONE ELSE? I KNOW THAT THIS COMPANY WAS SUED MANY TIMES OVER IN 'CLASS ACTION' LAWSUITS FOR POOR BUSINESS PRACTICES. RUN. GO TO ANOTHER CAR RENTAL COMPANY.

VALERIE
NY, New York
U.S.A.