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  • Report:  #384737

Complaint Review: Enterprise Rent-a-Car

Enterprise Rent-a-Car Has Deceptive Practices Is claiming I turned in car four days after I actually turned it in SeaTac Washington

  • Reported By:
    Fort Lauderdale Florida
  • Submitted:
    Sat, October 25, 2008
  • Updated:
    Sat, October 25, 2008
  • Enterprise Rent-a-Car
    19031 INternational Blvd., Seattle, WA 98188
    St Louis, Missouri
    U.S.A.
  • Phone:
    206-246-1953
  • Category:

We visited Seattle from October 8 through October 12. We rented a car from Enterprise Rent-A-Car. They said the total charges would be $211.75. We left very early on the 12th. The Enterprise office at Sea-Tac wasn't open and there was a sign instructing us to turn in the car a Comfort Inn. At this hotel, there was only a basket for turning in the keys. We put the keys in the basket and took the shuttle to go to the airport.

Enterprise is now claiming we turned in the car on October 16 and have charged us $379.82 on October 23. This is not true. We turned in the car on October 12 at 4:30 a.m.

Enteprise is simply lying and have overcharged us. Don't use this company.

Karen
Fort Lauderdale, Florida
U.S.A.

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