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  • Report:  #991984

Complaint Review: Enterprise Rent a Car

Enterprise Rent a Car Out of the blues they charged my credit card for $306.60 in January. Last time I rented a car from them was JULY!! Torrance, California

  • Reported By:
    Bella — California United States of America
  • Submitted:
    Sun, January 06, 2013
  • Updated:
    Sun, January 06, 2013

My credit card was charged $306.60 by Enterprise Rent a Car out of the blue in January.

The last time I rented a car from them was in July and that charge was taken care of by my insurance company (following a car accident).

2 Updates & Rebuttals


Ken

Colorado,
USA

I have a question..

#3Consumer Comment

Sun, January 06, 2013

What was the "out of the blue" charge for?

You did ask, didn't you?


Enterprise Rent-A-Car

St. Louis,
Missouri,
USA

Enterprise Cares

#3UPDATE Employee

Sun, January 06, 2013

Bella,
Weve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location, your contact information, your rental agreement or reservation number and any additional information regarding your experience.
 
When emailing, please list Reference Number 130106-000042 in the subject line. We look forward to hearing from you.
 
Respectfully,
Carol
Social Media
Enterprise Rent-A-Car

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