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  • Report:  #8865

Complaint Review: Enterprise Rent a Car

Enterprise Rent a Car Rip-off

  • Reported By:
    lincoln ne
  • Submitted:
    Sat, December 08, 2001
  • Updated:
    Sat, December 08, 2001
  • Enterprise Rent a Car
    4601 "O" St.
    Lincoln, Nebraska
    U.S.A.
  • Phone:
    402-488-2800
  • Category:

I, Paul Zanderholm, requested rental of a car from Enterprise Rent a Car, from November 2, 2001 through November 6, 2001, for a round trip from my home town, Lincoln, Ne. to the destination of Hammond, La. and back.

My only purpase for renting said vehicle was strictly for the out of town trip. Said vehicle was delivered to me in person 3 days early, on October 30, 2001, with stipulation that no extra charges would be incurred, since vehicle was for the November 2-6, 2001 trip only.

As I have my own vehicle for in town usage, the point of renting a vehicle early and paying all the rental charges is pretty much pointless and monetarily stupid. As I pointed out to the agent involved, I only needed said vehicle for the 4 day trip and he [ agent ] waved the rental charges from delivery [ of said vehicle ] date of October 30, 2001 until November 2, 2001. Needless to say, when I received my credit card invoice and saw the [ November 7, 2001 ] $824.39 charges from Enterprise Rentacar Lincoln, Ne., I was more than outraged.

I feel I should be compensated the 3 extra day charges, the average one day charge being $117.77 x 3=$353.31.

Enterprise Rent a Car
4601 "O" St.
Lincoln, Ne. 68510
402-488-2800

Paul Zanderholm
2148 Scott Ave.
Lincoln, Ne. 68506-5227
402-429-3835

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