Enterprise Rent A Car Scam Encinitas California
I rented a car at their economy monthly rate. They charged me over 4 times this and also refused to pick up the car, breaking into the private neighborhood and deflating the tire. They were asked multiple times to get the car. I believe they were intent on charging me the most they could regardless of what was agreed upon. They knew I had been in a large accident and tried to sell me a car as well.
2 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
Enterprise Cares
#3UPDATE Employee
Wed, February 15, 2017
We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.
We look forward to hearing from you.
Regards,
Carol H.
Social Monitoring
Robert
Irvine,California,
USA
Did I miss something?
#3Consumer Comment
Sat, January 07, 2017
In looking at your post I am a bit confused.
When you rent a car, you receive a contract with the rate you are paying on that contract. So just how did you get to 4-times that amount?
Then I have rented Enterprise before and I have nver had them come and "pick up" the car. When I am done with the rental I return it to the location I rented it from and then they take me back home. Does this extra cost have anything to do with you not returning the car as scheduled?
As for them breaking into a private neighboorhood and deflating all of the tires? Exactly why would THEY do this?