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  • Report:  #1484470

Complaint Review: Enterprise Rent A Car

Enterprise Rent A Car Horrible company to rent from. Gave me a dirty SUV, that smells and keeps breaking down and they’re refusing to fix it or exchange the vehicle. Unheard of in 2019. Fort Lauderdale-FLL Florida

  • Reported By:
    Earns — miami United States
  • Submitted:
    Wed, September 04, 2019
  • Updated:
    Thu, September 19, 2019

Enterprise Rent A Car Horrible company to rent from. Gave me a dirty SUV, that smells and keeps breaking down and they’re refusing to fix it or exchange the vehicle. Unheard of in 2019. Poor leadership and culture and treat customer like crap, all about sales and not fix issues when they come up. Stay away from this place, worst experience I ever had dealing with any company!!! ... your description ... Fort Lauderdale-FLL Florida

2 Updates & Rebuttals


Earns

miami,
Florida,
United States

Already sent emails

#3Author of original report

Wed, September 18, 2019

 I already called your corp and sent an email to this email address, you will find if you search, no one seemed to call or follow up.


St. Louis,
United States

Enterprise Cares

#3UPDATE Employee

Wed, September 18, 2019

 Earns, Thank you for your feedback. We would like to know more about your experience so I can help. Please email care@enterprise.com and include the rental location, rental agreement or reservation numbers and your contact information. We look forward to hearing more from you soon! Regards, Carol H. Social Monitoring

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