Complaint Review: Enterprise Rental Car

I rented a car for a month at this location. I had to return it up on 1960 because I was picking up a new car. When I turned it in, they tried to charge me a rate almost $200 more that on the contract. They called the Washington location and they said go ahead and leave the car and they would close out the contract.

When I got my credit card bill, they had charged me the much higher rate. I made two calls and sent three emails to the manager who had given me the rate in the first place but he refuses to call me back or email me.

Do not do business with these people. The rate they give you on your contract is not necessarily what the will charge you.

Mike
Houston, Texas
U.S.A.