Enterprise rental car ripoff by 2 agencies Enterprise and Integon Patchogue New York
INTEGON NATIONAL INSURANCE COMPANY located in new jersey PO BOX 6580, SADDLE BROOK, NJ 07663/800-848-1777 FAX 201-368-8692 and Enterprised rental car agency located at 80 Medford ave. Patchogue ny 11772 phone 631-447-5900. I was authorized to have a car until the settlement was done. I rent a car from the day of the accident on November 20th,2017 to December 13th. Enterprise received a payment from Integon in the amount of $959.76 and they claim that was not the agreement and instead of dispute directly with Integon they substract the $229.68 from my personal credit card without authorization. I want my money back what I have to do?
1 Updates & Rebuttals
Missouri,
United States
Enterprise Cares
#2UPDATE Employee
Thu, January 18, 2018
Gina, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details above so we can address this. Thank you. – Carol H.