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  • Report:  #1348070

Complaint Review: Enterprize Rent-A-Car

Enterprize Rent-A-Car Audatex North America Inc.Canada Damage RecoveryMars Collision a scratch that was puit on the passenger dide bumper cost me $489.32. They added new metal and took 4.3 hours to fix. They charged me for 2 days loss of use. Kingston Ontario

  • Reported By:
    Paula — Lyndhurst Ontario Canada
  • Submitted:
    Fri, January 06, 2017
  • Updated:
    Fri, January 06, 2017
  • Enterprize Rent-A-Car
    Princess Street
    Kingston , Ontario
    Canada
  • Phone:
    6138028493
  • Category:

There was a minor scratch put on the car in a parking lot where I work.  The rental company and the repair company took advantage of the situation to inflate repairs. They billed for new metal, two stage refinish formula, loss of use for two days, $75,00 administration fees.  The rental agent said that they use the cheapest body shop to do the repairs.  

I believe that a small amoiunt of sanding and a can of spray paint would have had the same final results as the scratch did not dint the car at all.  The scratch was less than 4 inches long.  I wish that I had taken a picture of it. 

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