Complaint Review: Entertainment Extra

Jonathan Frank came to my business to see if I wanted to advertise with Entertainment Extra. He made the following promises to me: 1. We would be exclusive 2. Magazines would be handed to customers at check out 3. Magazines would also be placed in racks at check out with the magazines for sale 4. Could make 5 payments at cheaper rate 5. Would be in spot 5 of magazine 6. Could cancel at any time 7. First payment would not be due until Feb. 2013 so that ad could be out a few months before we had to pay for it.

I received the first bill from them stating payment was due Dec. 1st, called to speak to them concerning payment due date, was told by Trish that they did not have to honor anything the salesperson promised. She offered me the following, if I paid in full that day then she would drop the price to $960.00 instead of the $1,332.00 due. I told her that I would not pay for something in full when I did not even know if the ad was out. She insisted that it was. I went to location where magazines were to be. After 25 minutes of looking around I finally found magazine. Here is what I found: 1. We are NOT exclusive 2. We are NOT in spot 5, but in spot 14 3. Magazines are NOT being handed out 4. Magazines are NOT in racks at check out but in a very small rack hidden next to the coin exchange machine.

Called company to express me concerns of the above and spoke with Anna in which she also told me they do not have to honor what the salesperson stated and that if I had an issue with anything that I could take it up with their "legal department". At that point I realizied that I had been ripped off!

I have now left 5 messages for the salesperson, no return call, I have left 3 messages with their so called "legal department", no return calls.

This company has 200 compliants againist them with the BBB and numerous compliants on this website

Beware!!!! This company is out to lie, cheat and steal from anyone that they come in contact with!