Entrance Furniture ripoff dishonest slow prossessing the business that doesnt give a dam Rahway New Jersey
This company has been giving me & my wife the runaround from day one. We bought a livingroom set( 3 piece sectional w/sleeper & dual recliners,cocktail table & end table).
The sectional was suppossed to have fabric protection applied. It wasn't. That alone was a four hundred dollar value.
The whole couch set is bursting apart at the seams.Also,we have to constantly tighten the cocktail table(anyone ever hear of lock washers?)
It took the so-called movers over 4 hrs to get it in the livingroom & not without damage to my walls. These two guys were maybe 120lbs. soak & wet,trying to move this very heavy furniture.On top of all this,they came at 10pm & were here till after 2am!We had to get up for work at 5am.
After numerous phone calls,we agreed on an even exchange.But they never came when they said they would,after we sat around waiting for them all day.This happened 3-4 times.One time they came at 10:30pm while we were on vacation,after I told the manager we wouldn't be there.
Well,enough was enough.I went to small claims court & filed a claim against them for a full refund of all 5 pieces($2430.48+court cost)
If you're reading this,don't buy from this company.They will promise the world to you until they get their money.Their store in Rahway is closing(I wonder why?),but they still have a store in Newark,NJ.
John
Rahway, New Jersey
U.S.A.