Entrepreneurs Across America EAA ripoff takes the money and runs Denton Texas
Well, seeing as how there have been 15 RORs on Entrepreneurs Across America in the past three months, it looks like I've been scammed, but I figure I'll tell my tale here anyway in case anyone reading this still has doubts about this company.
It all started February 25, when my wife placed a magazine order with a young door-to-door salesman who bore a striking resemblance to the rapper Eminem. Having buyers remorse, we cancelled our order the next day, and were told that we would soon receive a refunded check. Five weeks later, we received a note in the mail from EAA saying that we needed to fax in a copy of our cleared check and after doing so would receive our refund in 10 days. We faxed in a copy of the check (making sure to black out the account info) the next day.
Two months later, we receive an issue of Latina magazine. As neither my wife nor I are of hispanic decent, this obviously was not our order. To be honest, I had fogottend all about EAA (the order was only for $32.00), until we called the magazine and they told us EAA was the purchasing agent.
Miffed, I called EAA. They haven't been a whole lot of help (to put it mildly). First they didn't receive my original fax. They needed a copy of the cleared check, PLUS the letter they sent us. Then the found the original fax, but not the one I sent earlier this week. Four faxes this week so far, and EAA has mysteriously received none of them. My contact there, a spectacularly unhelpful young lady named Amelia, seems to be suffering from some bizzare combination of short term memory loss and acute detatchment from reality.
Needless to say, dealing with this company may be a hazard to your bank account and/or mental health. My next step is to refer my information to the Texas attourney general, the Denton city and county sherrif's offices, and anyone else in the state I can get to take my calls. The sooner EAA is wiped from the face of the earth, the better.
And if anyone from EAA is reading this, my receipt number is 042021 TJ 501 DD, you can call me anytime on my cell, I'm quite certain Amelia still has the number. If you would like to give me a stroke, please reply to this post saying you have never received any notice of cancellation from me.
Mark
Atlanta, Georgia
U.S.A.
1 Updates & Rebuttals
Marc
Atlanta,Georgia,
U.S.A.
Success!
#2Author of original report
Sun, July 17, 2005
Well, five months after originally cancelling my order, and a full month after contacting EAA by phone, I finally received a refund check, without explaination or apology. Of course, I immediately had a massive heart attack upon opening the envelope, but at least I've got my $32.00 back.
I have no way of knowing whether I would have received my refund had I not threatened EAA by phone and mail and filed a complaint with their county sherriff and the Texas Attourney General, but there you have it.
So what originally appeared to be a rather prosaic scam turned out instead to be the result of what is surely one of the most insanely incompetant customer service departments ever to grace the planet. I still strongly recommend staying as far away from this company as possible, but at least those who have already written their checks can know that they do in fact give refunds. My advice: carpet bomb them with complaints until you recieve your money back!