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  • Report:  #1388013

Complaint Review: Envie Wrinkle Cream

Envie Wrinkle Cream Wrinkle Miracle or Whispering Breeze LLC Ordered product for the introductory of 4.95 then did not like it so cancelled. They charged me 2x $96 Graham Washington

  • Reported By:
    Tranquilsky — Eddyville Oregon USA
  • Submitted:
    Tue, July 25, 2017
  • Updated:
    Wed, September 06, 2017
  • Envie Wrinkle Cream
    Internet
    USA
  • Phone:
  • Category:

I ordered the introductory offer of the Envie and the Ali eye cream both at a price of 4.95. I did not like the product so I cancelled the autoship. I never received the product but was charged 2x $96. There is no way to contact them. 

2 Updates & Rebuttals


DR Robbins

San Luis Obispo,
California,
USA

Envie/Alesse Skin and eye creams

#3REBUTTAL Owner of company

Wed, September 06, 2017

I ordered these creams for my wife for a 14 day trial. There was a claim that results would be seen within 7 days. No result was seen in 8 days and my wife asked what the cost of this moisterizer was and I told her approxiamately $95/month. She said return it because she can get equal or better products for under $30.

I called the toll free line and cancelled the order after 8 days and they said there would be a restocking fee of $9.95 when I returned the product. She told me I must return the products. I told the rep that the terms did not say there was a restocking fee. She told me she woud consult with a supervisor to see if they would waive the fee. She came back on the line and told me they would waive the fee and not to return the product. I wasn't surprised as an open package would be worthless for resale and dangerous for reuse(bacteria, spoliage, etc.)

So, the product cost $4.95. My wife will use the remainder because it is free. Anyway, the skincare bottle is a cool container for other creams for travel.

Besides my wifes objection to keeping the product at the high price, I had been fooled before by these schemes and would have cancelled anyway to avoid a dispute at the nth date.

My message: Don't fall for these scams. There is nothing "free" in this world.

David Robbins


Found company info and called them

#3Author of original report

Tue, July 25, 2017

Found company info

  • 8889853495
  • Web: Customercare@enviecream.com
  • Category: Skin Care
  • Talked ot them again, they had that I had called and cancelled and still told me oh well. I have since filed with the better business bureau and contacted the Attorney General and my credit card company again.

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