Complaint Review: Environmental Solutions Association

I am requesting an immediate refund of $500. I find your deceptive business marketing practices appalling and your false communication disgraceful. As per our direct communications that you sold me was to be a GNPA course with the guarantee of direct marketing assistance via emails to the HUD Housing Authorities and other mediums. In addition you assured me that you would Cc me all emails that was to be sent to all of the HUD Housing Authorities as marketing proof as well as mechanism of data I could use as a follow up my own communications with these HUD Housing Authorities. You also clearly stated that when I have paid my money and have completed the course I would be immediately qualified to perform HUD GPNA Inspections. Whereas these statements are a complete falsehood as once I have paid my GPNA course fees and proceeded into the course, the course clearly stated that not only I would have to complete the GPNA Tool learning portion of the course to be a qualified inspector but I would be required to pay another fee to complete another course to cover the Auditing portion of the GPNA Inspection that would finally qualify me to be a HUD GPNA Inspector. Another obligation that I would be required to pay for that was not disclosed prior to my payment for this course, would have been the data purchase in excess of $2,500 required by HUD for the submission of any GPNA Inspections. Moreover other supporting services as part of the paid package were but not limited to, are all supporting sample of operating HUD GPNA documents and course completion certification were never received as promised no going on 6 weeks. I spent a lot of my time money adjusting my business strategy as well as my website to marketing to perform GPNA Inspections.