Complaint Review: Envision Peripherals

No matter if the rebate form is followed exactly, you will get a card in the mail from Envision (Envision Peripheral, Inc.) and Dept.40980 Envision Rebates, PO Box 15800, Scottsdale, Arizona 85267, telling you that they could not honor your request.

I bought my monitor with a $50.00 rebate within the sale period, completed and mailed the form a full 2 weeks before the request must be POSTMARKED by date.

I'm thinking that a postmark date is the day I mailed the enevlope and it is stamped and postmarked by the United States Postal Service. Not so according to Customer Services at Rebatestatus.com. I was told that my rebate arrived a day late and the postmark date is the day that THEY receive and open my letter.

So what they are saying is that it took 16 days to be received by them and that date is their postmark date.
Apparently U.S. Postal Service postmarks on the envelope have no meaning to them, especially if they are intent on Consumer Fraud.

Randy
North Hills, California
U.S.A.