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  • Report:  #1401583

Complaint Review: Envoy Facilities Maintenence

Envoy Facilities Maintenence EnvoyFM.com Declined to pay approved quote Canton Georgia

  • Reported By:
    Patty — Cleveland Ohio U.S.A.
  • Submitted:
    Thu, September 21, 2017
  • Updated:
    Sun, February 11, 2018
  • Envoy Facilities Maintenence
    250 East Main Street Suite 202,
    Canton, Georgia
    USA
  • Phone:
    (877) 870-9208
  • Category:

We documented a quote for a locksmith job for a Paper Source location in Cleveland, OH. The store was being switched over from a LFIC system to SFIC system. Several times we were sent over being told parts were on site, in fact, they were not. We finally told Josh we would provide/source the parts, and provided a detailed quote, and it was approved. This is documented. $590 total.

After work was completed, they decided to only pay $590, essentially ripping us off of our parts! We will likely have to wait 6 months for payment, to boot. Do not trust these clowns with your resources, as they will not keep their promises, commitments, or agreements.

Cleveland Locksmiths

3 Updates & Rebuttals


Labrozzi

Erie,
Pennsylvania,
United States

payment for quoted work vastly lower than approved.

#4Author of original report

Sat, February 10, 2018

We ended up being paid $475 for a $590 quote.

I can't stress enough.....avoid!


Labrozzi

Erie,
Pennsylvania,
United States

original report update

#4Author of original report

Wed, December 27, 2017

Envoy did NOT pay in full, deducted 1/3 of the approved quote.

Avoid this shady outfit, they are not worth it.


swift response!

#4Author of original report

Thu, September 21, 2017

The company quickly responded to settle this in a fair and swift manner.

I regret not being able to delete this report, but, if I receive payment in full, for services rendered, I will be very happy!

Respond to this Report!