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  • Report:  #1356792

Complaint Review: EOS Fitness

EOS Fitness Training Membership Phoenix Arizona

  • Reported By:
    Teaon — Laveen Arizona USA
  • Submitted:
    Sat, February 18, 2017
  • Updated:
    Sat, February 18, 2017

 Hello, I visited the Downtown Phoenix location of EOS. I work across the street and I came to work out. I was then introduced to a personal trainer. The trainer sold me on a personal training package. The trainer informed me that I would receive 4 training sessions for 19.99 for the month of Febuary. My first training session was on 02/02/2017. I have not received a training session after as well as I have been in contact with my trainer on top of Visiting the location numerous of times trying to get help. My card is continuing to get charged after I have begged them to cancel both of my subscriptions. I keep getting the ru-around and they are adding more days as I was told today 02/17 that I only had 1 week after I signed up to cancel. This is so unfair and brings me to tears after I have been nothing but professional and just wanted to work out. Please cancel my subscription and refund my money as this has been the worse experience I have ever been in.

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