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  • Report:  #484834

Complaint Review: Epic Sports INC.

Epic Sports, INC. They do not stand by their products, and their work is sloppy and dishonest new York, New York

  • Reported By:
    VEG — new York New York USA
  • Submitted:
    Tue, August 25, 2009
  • Updated:
    Tue, August 25, 2009
  • Epic Sports, INC.
    400 S. Emporia
    Wichita, Kansas
    United States of America
  • Phone:
    8882692440
  • Category:


The situation is this: I ordered 121 soccer jerseys which were delivered both with complete disregard for a verbal instruction as well as 32 of the Jerseys being completely defective with the 5 in 15 slanted.  I 

have spoken to both Judy Simon and Matt, whose last name I do not know, on several occasions finding them to be both outright rude and uncooperative and conveying what I am sure is NOT Epic Sports motto the customer is always wrong.  I ordered the jerseys myself on the phone and then online.  My request was this: please put the number 3 inches below the collar so there is room for a 3 inch name.  There is a white stripe below the collar and one inch from the collar to the stripe.  The jerseys arrived with the number 3 inches below the collar, which is just below the stripe, not centered on the back like the omnipresent industry standard and certainly in no way allowing for the 3 inch name as ordered.  All in all the order was neither filled correctly, thoroughly, nor professionally.  As recompense what we wanted is simple: we would like to be totally reimbursed for the misprinted Jerseys and would like to re-order the Jerseys blank, to be frank at a steep discount, so that we can print them ourselves.  This request has thus far been brashly denied.  

 

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