Epila Laser, BNB Medical After returned product within guarantee period, did not refund money Seoul South Korea
I bought Epila Laser Hair Removal Product online through Paypal, tried it out, did not like it, so contacted the company to obtain information about returns. It took them over a week to respond to my emails, and they only did after I informed them that I reported them to the Better Business Bureau.
I returned the product with all required information, as almost new, and have subsequently contacted the company about four times via email. I have received no response, and needless to say my money has not been refunded although I returned the product about 8 weeks ago. They owe me $200 USD.
Gabrielle
Brooklyn, New York
U.S.A.
1 Updates & Rebuttals
Marie
Forest Park,Illinois,
U.S.A.
Epila refund after 3 months
#2Consumer Suggestion
Tue, December 16, 2008
Hi:
I posted also about the Epila product. I filed reports with paypal, ic3 (internet crime org), bbb and finally I sent a certified letter to Epila via their domain registrar outlining all the reports I had filed against them. While they still have not responded to my emails...I received a full refund, including shipping, just days after I sent the certified letter. Send letter to:
Districor Canada Corporation
ATTN: EPILALASERHAIRREMOVER.COM
c/o Network Solutions
P.O. Box 447
Herndon, VA 20172-044