Complaint Review: EPOCH.COM

I recently had billings from 5 different adult content Internet sites for services I had not purchased. The other services were FORNINPASS.COM and THEGOLDSUPPORT.COM that appear to be the same company under the two different names. Both of them declined to return my money. Another, PAY LVENT1.COM has not yet replied to my phone call or email. Both PBBILL.COM and EPOCH.COM, I talked to by phone and explained the problem. Both of them saying they would refund my money.

I really don't know the originator of this compound problem. I did visit one adult site where credit card was required for access and to be charged $1. I halted te membership the following day, well ahead of the 3 day trial. But it was a problem too that all 5 charged my debit card without any sort of thank you. In other words, in spite of the fact they all had my e-mail, they left it as an unplesant suprise as all my money was sucked out of my bank.

My first action was to put an end to the debit card with my bank. Then one by one contacted the billers to terminate the accounts and hopefully obtain refunds. The result is two refused, two said they would return the money (EPOCH and PBBILL) and the last that has yet to respond. But whenever this sort of thing happens, I recommend you first contact your bank. At least there you know who you're dealing with and can put a plug in the source draining your money. All in all these 5 got $280 of my money. A fairly significant amount. It appears that EPOCH and PBBILL are willing to set things straight. We'll see!

Ron
Myrtle Creek, Oregon
U.S.A.