Complaint Review: Epoch.com Manstermed Bustyandreal.com

Epoch.com refused to refund any of the fraudulent charges to my credit card (I use the word "fraudulent" due to the fact that their merchant's website was setup to mislead or trick one into an unwanted membership). It turned out that my boyfriend had signed up for a 2 day TRIAL for $2.95 , which unknowingly turned into an expensive monthly membership that was definitely not agreed upon(approximately $40/month X 7months = $280, not including the overdraft fees caused by this automatic withdrawal from my bank).

Even though the wording on the website was misleading, Epoch's customer support would not listen to my explanation. An ethical company would never provide business to merchants that basically setup their websites to scam people out of their money. Their customer support is awful and I believe that I have perfect reason to report them. The law does not allow for companies to get away with fraud and I will make a diligent effort to have my voice heard, so that this does not happen to others. It's sad that there are companies like this that will find any way to sucker others out of their money and the advantages of online shopping we all once loved are disappearing before us as a result.

Christina
Los Angeles, California
U.S.A.