eppicard Affiliated Computer Services ACS Stole $480 by denying fraud mastercard charges san antonio, Texas
I use the CA child support issues eppicard. I realized there was a $480 charge from may 23rd that was fraudulent with the tags being FASTHOSTS INTERNET LTD , GLOUCESTER
facebook pro@oodle.com , 650-6456000 testing my account for access then taking $480. I contacted eppicard & the rep admitted there had been other attempts on my account to steal large sums of money some in the $600 range. She assured me I was protected, to send in the fraud claim, etc. I did so and heard nothing back. Mid July I called eppicard &b was informed my claim was denied. I have since found out that eppicard is a po box private business and there is NO fraud coverage on these mastercards like banks have. When we are told Wells Fargo Mastercard, that is a lie. These people can dismiss fraud claims at will. I am a stay at home mom with 3 on the Autism spectrum and I am out $480 due to eppicard and the state of CA using a non secure method to hand out child support.
2 Updates & Rebuttals
giddymoon
They Were Caught & Gave It Back
#3Author of original report
Thu, May 16, 2013
I was able to track down the owner of the business eppicard allowed the transaction to go thru. She admitted that Eppicard never contacted them. This was late Friday. She said she would put in a return but it could take up to a week. That same day I immediately contacted eppicard & told them that if i did not have my funds back asap I was going to further my contacts with the District of Attorney in my state and theirs = Texas, the 2 sheriff offices, the media, etc. By 9 am Monday morning, Eppicard replaced my funds, before the transfer from the original debtor was finished.... scam artists.. they are nothing but scam artists...
Anonymous for the people
Alabama,Denied Fraudulent Dispute
#3General Comment
Mon, May 13, 2013
Any time a dispute has been denied due to paperwork not received, the client may have a right at any time to request a FAIR HEARING. Send a request with your dispute number/ticket/tracking service #. And if they still refuse to comply hire an attorney and sue them. Have your attorney issue out a subpoena @210-334-6597, and request all documentation inregards to your dispute and any notation listed on your account. They'll need to comply with the request and by doing so will need to payout due to fraudulent activity occuring on the account.