Complaint Review: Epson America

Epson America Inc, has ordered Office Max NOT to refill any of their printer ink cartridges because it is cutting into their profits. They say that their ink cartridges can not be refilled nor can anyone at Office Max even attempt to refill them. These are strict orders. However, I have been refilling their cartridges for years using the syringe and ink supplied by on-line ink carriers. Epson also states that if Office Max uses their equipment to refill Epson cartridges, that they will pull their products from distribution. This is pure greed by Epson. Don't buy Epson printers and support their greedy habits. No one should have to pay over $25.00 for a little tiny ounce of ink. They sell their printers dirt cheap and then come back and rip you off with high extortion rate ink cartridges when you need to replace them. We are paying $250.00 per ounce to them, that's $4,000. 00 a pound for black ink. Color is even more. They also build a sensor into their printer that stops you from printing if the ink gets too low. I have bought a device that resets this and have found that there is still enough ink to print over 250 pages when Epson says it is empty. STOP this greedy corporation NOW. by not buying their products.

K.
San Anselmo, California
U.S.A.