Complaint Review: Epuppypro

I am a victim of this evil woman. I purchased a Frenchie from her in 2006. The day I picked her up from her house, I noticed a terrible rash around her female parts. When I confronted Danielle, she replied "oh thats just puppy rash, here use this cream".  After handing this EVIL woman $2500 in cash, I had my little frenchie, Blossom, on our way home. As soon as I examined her at home, I discovered she was incontinent, had projectile diarrhea, and a tattoo on her belly(which I later learned meant she was imported from Russia) I was ASTOUNDED when she told me should would do NOTHING to help. No refund, No exchange, No help on medical bills. She even had the nerve to say only if Blossom was Dead then they would exchange. HEre's the saddest part. 3 surgeries later, nothing could be helped to treated her condition...Ectopic Ureter...this is where the tubes leading from your bladder to the urethra are filled with many holes and constantly leak urine.  I had to keep her in a diaper 24-7 and then treat her diaper rash on top of that. She was so smart and so playful, but in so much pain. It broke my heart when I learned after the final surgery, that NOTHING else could be done. This sweet innocent puppy did not deserve to live this way. $9000 later, I had to surrender my little Blossom to the Bulldog Rescue.  The sweet people of this rescue group were able to find a home for her. But I could not believe that Danielle would not even offer ANY help.  I was a single woman and struggling at that time, so after hiring an attorney to go after her, I could no longer afford the attorney...instead, I depend mostly on my belief of KARMA. If you are reading this Danielle, I hope you did something great with that $2500 cash I gave you in exchange for a sick dog that you knew d**n well had a problem.  I love how you couldn't explain her rash and red stain on her hind legs yet still sold her to me knowing I had never owned a dog before. You are sick woman and I hope you go to bed at night knowing how many victims you have fooled and hearts you have broken.

People here on Ripoff report are just mad - not the happy people! HELLO..........they all email ME personally, send pics, call me, tell me how wonderful their dog is.........you are the only ones who seem to be unhappy. I thank God everyday that I am not WHAT I read. Some people are making assumptions on what has been posted on Google or the internet in general..........anyone can post anything! HELLO - does anyone buy People magazine? US weekly? etc.............Oh yeah, I forgot everything in those mags are true because they are published.....NOT! Movie stars cant go out in public without makeup or they are hideous and need botox, they cant eat ice-cream or they are getting fat.........they cant go to lunch with a friend without "dating" them..........and you people want to comment on things you know NOTHING about. I am a loving, caring person who takes the utmost care of my dogs and puppies. I urge you to ask ME personally about each case here - I have answers - I have puppy agreements. People seem to want to get a "cute" puppy - they dont want to read the literature I give them, they dont want to read their agreements, they just want a dog to love. That's fine. But BULLDOGS are high-maintenance. I KNOW. They require lots of attention and care. Most of my customers are happy and bulldogs have brought ALOT OF JOY to my life!

I am the organizer of a Bulldog Club in Ft.Worth, Tx and I recently looked through some of the member comments section and came across an odd posting. The comment was to the nature of praising epuppypro.com from a "very satisfied customer" saying what a great job "Danielle" had done in selling him this great bulldog. All the while making sure he kept mentioning "epuppypro.com" throughout his comment.

I became a little suspicious and felt it could be a poor attempt at advertising a puppy mill business. I gave the comment the benefit of the doubt but I always investigate these types of posts because advertising and especially advertising puppy mills is forbidden on the bulldog group website.

First thing i did was looked at when this person joined and when the comment was made and then the last time they had logged in. just a I suspected, The joined the group the day the comment was made and have never logged on again. Ok, that is not a crime but since our group is a social club, i found it odd someone would want to mix their business with their social life. I then realized who we were talking about when the name Danielle was mention in the comment. She got called out by one of our members for running a shady puppy mill and she promptly tucked tail, quit the group and ran.

So I then resorted to old reliable, I Googled "epuppypro.com", the results were eye opening. Look for yourself (http://www.google.com/search?q=epuppypro.com). On page one, 7 of the 10 listings on that page were of how Danielle of epuppypro.com sells sick puppys and does not stand behind her 1 year health guarantee.

When you have a business that first, has that many results returned in a Google search, you are either very good or very bad at what you do. When 7 of 10 of the first results are extremely negative and as described in the entries to the nature of highly unethical and a "scam" , I would have to conclude the latter. Danielle states on this board that people don't read the fine print. Danielle, a health guarantee is a health guarantee... period. I have never heard of anyone denying a dog had a health problem after multiple vets made, on the record, professional statements stating the problems were "health problems" and most certainly "genetic" in nature.

We who have been around dogs and especially bulldogs for any length of time know that bulldogs who have POOR genetic backgrounds are the ones who have health problems of this nature. So I recommend people draw their own conclusion but I am one who works off of common sense and and facts. That common sense tells me that anyone who would risk purchasing any dog from this person, would be extremely disappointed not to mention out a whole lotta money after all the vet bills have been paid not to mention the money they paid for the dog, and lastly heartbroken after watching such a horrible fate come to such a great breed of dog.

As for you Danielle, I urge you to reconsider what you are doing because you are headed for a courtroom if you continue this type of shady business. If that is not enough consider what you are putting these animals through. Some people don't have a conscious but I just urge you to dig real deep. I am neutral party to this subject, I just did my homework on you and found what I suspected to be true and anyone can argue against the truth but the facts are the facts and the truth speaks for itself and quite loud and clear in this case.

You are right in filing report here on ripoff.com - keep your name/report active.

Here's my recent report on my dog seller :Mary Maczko (re: our english bulldog)
Mary Maczko + Tammy Sadler - Bulldog Babies Bolgus registration paperwork--
Note: Dog seller changed the name of her website to Bulldog smart on 7/26/07.

Mary Maczko and Tammy Sadler to gave me the english bulldog's paperwork (only after law enforcement got involve and threatened internet fraud) - I sent the paperwork to AKc - AKC called me - the bulldog can not be registered because no export pedigee in English and mary Maczko + Tammy Sadler never registered the litter. The only way our bulldog can be registered is if Mary Maczko and Tammy Sadler straighten out this mess they have caused.

I am contactind South Carolina law enforement to update to Mary Maczko and Tammy sadler's latest scam-twisted paperwork!

All by lying and deicit -supposed to be bulldog lovers/beeders only to find out after the fact they are Russia brokers that take your money and leave you hanging.

Mary Maczko and Tammy sadler you may not answer my calls or email - you can try to hide but I got lot of time - I will find a way to make you both repair the damage you are causing us. Our dog will get his registration paperwork JUST AS YOU SOLD THIS DOG TO BE 'AKC registered!'

I live in Newark, and you will remember the Holley family will get our Bulldog's registration paperwork JUST AS YOU SOLD THIS DOG TO BE 'AKC registered!

For other victims:
If you have fallen victim to Mary Mazcko and Tammy Sadler's dog selling scheme of buying registered english bulldog and the paperwork 'FCI and AKC registration paperwork is delayed by million and one excuses contact these place immediately.

IC3 (Internet Crime Complaint Center)
Paypal
Consumer Affairs SC
south Carolina Law enforcement
Attorney General SC
Better Business Bureau SC

Please contact above places and file report--we can help each other stop Mary Mazcko and Tammy Sadler NOW!
I have contacted the above places and filed my report please do the same

Danielle talks about how every major company has complaints on this web site. Yes they do. But how many MILLIONS of customers a year do they have? How many customers does Danielle have? One comment states that she has sold hundreds of dogs since 2005. Hundreds vs millions.

With such a small client base, how is it there are so many unhappy customers. And this is just a small portion of the clients who have been identified on this site. How many more have gone unreported because they do not have the time, money, or desire to pursue this DIRTY "business" woman.

And just because thousands of people file complaints against large corporations, does it make it ok for there to be complaints against such a small business? I think not. STOP passing the buck and accept responsibility for how your DIRTY business operates.

With your responses, it sounds as if you were CEO of any major corporation, you would already be in prison. But unfortunately, you don't have stock/share holders, SEC regulators or the FEDS to answer to (yet).

And personally, I thought the news broadcast and news article were very thorough. If you claim you are the "victim" in this, why won't you disclose the information people have requested on the breeders? Lets just say you are a "valid" broker, and people are still receiving sick dogs, wouldn't you want them to have the information to get the answers.

Let us also ask this, WHAT would you do/expect if you were in the situation of some of these sick dog owners? Would you just sit back, and accept that you bought a sick dog w/ a bogus "warranty"? Or would you demand answers and solutions?

Oh, and do you ever have the intention to pay the judgement awarded against you by a civil court? Probably about the same time you change you DIRTY busines practices, eh?

I am so glad to here for the hundredth time Danielle tell us all how many happy customers she has! However, I am one of the MANY unhappy customers that bought a puppy with a one year health GUARANTEE!!!! and the definition of GUARANTEE IS A PROMISE TO BE RESPONSIBLE FOR. period period period.

There is a definant line between right and wrong and treating people the way you would like to be treated. This usually comes easy for peaple with decientcy and morals. I am a business person too and its not the happy customers I have to bend over backwards for Its the unhappy ones. Giving a guarantee is just that, a guarantee. This does not make you God in anyones eyes it only shows your customers you care and that you are a decient human being. Backing up your guarantee makes you a good business person.

Unhappy customers will make much larger ripples in the pond than happy ones. None of this even mentions however this breed and what your doing to it. Or these poor animals and families that have to watch them suffer as my children did. My children that saved there hard earned money for this baby that suffered and died as my children watched.

I am so glad to here for the hundredth time Danielle tell us all how many happy customers she has! However, I am one of the MANY unhappy customers that bought a puppy with a one year health GUARANTEE!!!! and the definition of GUARANTEE IS A PROMISE TO BE RESPONSIBLE FOR. period period period.

There is a definant line between right and wrong and treating people the way you would like to be treated. This usually comes easy for peaple with decientcy and morals. I am a business person too and its not the happy customers I have to bend over backwards for Its the unhappy ones. Giving a guarantee is just that, a guarantee. This does not make you God in anyones eyes it only shows your customers you care and that you are a decient human being. Backing up your guarantee makes you a good business person.

Unhappy customers will make much larger ripples in the pond than happy ones. None of this even mentions however this breed and what your doing to it. Or these poor animals and families that have to watch them suffer as my children did. My children that saved there hard earned money for this baby that suffered and died as my children watched.

I am so glad to here for the hundredth time Danielle tell us all how many happy customers she has! However, I am one of the MANY unhappy customers that bought a puppy with a one year health GUARANTEE!!!! and the definition of GUARANTEE IS A PROMISE TO BE RESPONSIBLE FOR. period period period.

There is a definant line between right and wrong and treating people the way you would like to be treated. This usually comes easy for peaple with decientcy and morals. I am a business person too and its not the happy customers I have to bend over backwards for Its the unhappy ones. Giving a guarantee is just that, a guarantee. This does not make you God in anyones eyes it only shows your customers you care and that you are a decient human being. Backing up your guarantee makes you a good business person.

Unhappy customers will make much larger ripples in the pond than happy ones. None of this even mentions however this breed and what your doing to it. Or these poor animals and families that have to watch them suffer as my children did. My children that saved there hard earned money for this baby that suffered and died as my children watched.

I am so glad to here for the hundredth time Danielle tell us all how many happy customers she has! However, I am one of the MANY unhappy customers that bought a puppy with a one year health GUARANTEE!!!! and the definition of GUARANTEE IS A PROMISE TO BE RESPONSIBLE FOR. period period period.

There is a definant line between right and wrong and treating people the way you would like to be treated. This usually comes easy for peaple with decientcy and morals. I am a business person too and its not the happy customers I have to bend over backwards for Its the unhappy ones. Giving a guarantee is just that, a guarantee. This does not make you God in anyones eyes it only shows your customers you care and that you are a decient human being. Backing up your guarantee makes you a good business person.

Unhappy customers will make much larger ripples in the pond than happy ones. None of this even mentions however this breed and what your doing to it. Or these poor animals and families that have to watch them suffer as my children did. My children that saved there hard earned money for this baby that suffered and died as my children watched.

The news came to my house after coming home from the hospital with my husband. They chose not to air the story as I had plenty of documentation of my side of the stories. Then followed several other stations which all decided NOT to air the stories and even apologized to me for only the hearsay of a handful of customers. Sadly, one news reporter who told me he already HAD his story but would like to get a picture of my house, aired partial story. One that left out contracts and refunds for the most part. I have been to the facilities of the breeders I work with. I also dont work with a few of those breeders anymore. I am sorry for anyone who has had problems with their puppy, but I have so many people that have NOT had problems. In fact most are super happy. People think if they yell loud enough, they will get their way. I dont understand this world we live in where people just jump on every band wagon the try and harm others. It is sad. You can look on this RIP off report and see just every MAJOR company has tons of complaints, best buy, american airlines, comp usa, the list goes on and on. You can not make everyone happy. MANY healthy puppies have I sold and am happy to report that.

Yes, seems our little Daniell is making quite a name for her self. Please log on to watch if you are not local. I just searched it under channel five news dallas and watched it all. This was after I was contacted by a reporter my self. Please look at the comment blog after the report so we can all get together on this. The walls are starting to crumble!!

Danielle,
If you seem so concerned about the health of these puppies that ALL of the complainants are speaking of, what have YOU done to resolve the issues of sick puppies? Merely replacing the puppy under you "sick puppy" guarantee is not a solution to the more serious problem, which is selling a DEFECTIVE product. If this were a isolated complaint, I could maybe could understand, but after reviewing the pages of complaints against you, I along with most reasonable people, would believe that you have failed to deliver and should be held liable. As said in multiple complaints, TOP BREEDERS do not sell sick dogs. TOP BREEDERS are people who actually care about the outcome of every one of their pups. If these TOP BREEDERS you claim to get your pups from were to have knowledge that their pups are defective and sick, they would stop breeding the parents. They wouldn't just send out a new pup and wash their hands of it. You claim CARE for these animals, but it appears you care more about the income into your account.

Furthermore, how do you explain the lack of response by you to the complaints filed through the Fort Worth Better Business Bureau (BBB)? 6 complaints in less than 1 year. The lack on your part to respond to complaints via the BBB, leads one to believe that you are being deceitful in your practice and that you are knowingly selling these DEFECTIVE PUPPIES.

WHAT have you done to ensure that these pups are healthy and legal? Have you been to your TOP BREEDERS facility/home? Have you done thorough backgrounds on your TOP BREEDERS? STOP making the purchasers of these pups the source of the problem. Step up to the plate and take some responsibility in your failed practices and prevent further hurt and anguish by unsuspecting future dog owners who may purchase through you.

I have made my own report however I would like to do something about danielle. it deeply saddens me that she and her sister are still in business. her sister has now built her own website lobo puppies, probaly because Danielle is getting ready to be shut down. please contact me on my space. look for meatandtater.

thanks

I have just read all these comments and really hate to hear this. I bought a puppy from this company and Danielle was very nice and helpful. I picked up the puppy and have had a blast ever since! I was recommended by another friend of mine that had also bought a puppy from her. So far so good. We have had our puppy for about 6 months now and he is doing very well.
Just wanted to defend her a little - I am sure not EVERYONE has a situation like yours and in a sue happy world we live in, I thought I would shed some light to this.
Carla

It looks like I found a couple of agencies who are interested in gettng involved. If your interested in what I found, communicate with me
(((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

We just spent over $4000 on our puppy. Besides the genetic defects the MD found her uterous was the size of a banana vs your pinky finger. He's very upset that someone is carelessly breeding these dogs. Danielle will not take any responsiblity regardless that her contract states a 100% health guarantte. She use to sell used cars. go figure. I'm thinking we all hire a lawyer to chase her down and let him have all the money he wins. This lady is the scum of the earth. I know its a mater of time before she gets whats coming to her.
Gerry

(((ROR REDACTED EMAIL FOR SECURITY PURPOSES)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

If you are using the internet to find a dog, let me suggest a few steps that will help you to avoid dealing with a puppy mill, puppy broker or an unscrupulous backyard breeder. First, if you are interested in a specific breed of dog, find a national breed club website that deals with the breed you are interested in. On this website you will find information regarding the breed, both positive and negitive as well as links to responsible breeders that not only warranty their pups but CARE about who the pups are going to.

Second, If you would rather bypass the puppy phase of chewing, house training, etc. consider looking up a rescue group that is devoted to the breed you are interested in. Most have websites and all have many dogs to choose from of all ages from puppies to seniors. I'm so sorry to all of you that have dealt with this woman. File suit and go get 'em!

I have also had a bad experience. The puppy we have now was originally sold to another family by Danielle and was also a supposed Russian import. I have the original paperwork with the bill of sale etc.

The family that originally purchased her abandoned her due to numerous health defects. She has demodex (genetic disorder that makes the puppy unable to fight off mites) and lost approx 30% of her hair, she developed a staph infection as well due to the demodex. Medication is approx $100 per month and treatment is extremely time consuming as well as difficult to watch her suffer through. She is beginning to recover now after 8 months of treatment.

She also has shoulder issues which may result in surgery. The vet said the prognosis is not good and that the surgery will probably cost well over $2000 per shoulder if they keep getting worse! This is another genetic defect.

Her tail curls into her anal area and is causing a constant rash and has become infected. I have to use baby wipes very thoroughly each and every time she defecates. Vet says if I cannot keep it under control with constant cleaning and medicinal ointments - the tail will probably have to be surgically removed. This is reportedly another genetic defect.

These are genetic defects, perhaps not bred by a reputable breeder huh!

Because these issues did not fit their health guarantee which is really non existant, she was abandoned and it is just horrible to watch her suffer. We have done everything and will continue to do everything we can for her, but these puppy mills must be stopped!

I have also had a bad experience. The puppy we have now was originally sold to another family by Danielle and was also a supposed Russian import. I have the original paperwork with the bill of sale etc.

The family that originally purchased her abandoned her due to numerous health defects. She has demodex (genetic disorder that makes the puppy unable to fight off mites) and lost approx 30% of her hair, she developed a staph infection as well due to the demodex. Medication is approx $100 per month and treatment is extremely time consuming as well as difficult to watch her suffer through. She is beginning to recover now after 8 months of treatment.

She also has shoulder issues which may result in surgery. The vet said the prognosis is not good and that the surgery will probably cost well over $2000 per shoulder if they keep getting worse! This is another genetic defect.

Her tail curls into her anal area and is causing a constant rash and has become infected. I have to use baby wipes very thoroughly each and every time she defecates. Vet says if I cannot keep it under control with constant cleaning and medicinal ointments - the tail will probably have to be surgically removed. This is reportedly another genetic defect.

These are genetic defects, perhaps not bred by a reputable breeder huh!

Because these issues did not fit their health guarantee which is really non existant, she was abandoned and it is just horrible to watch her suffer. We have done everything and will continue to do everything we can for her, but these puppy mills must be stopped!

There are many others, I have talked with another young man from the Dallas area that also wants to sue them his dog has suffered with many health problems also all genetic. This site will let us get together unless we have a lawyer contact them otherwise they will not let me post my email or phone number. I would love to be able to talk to you all about a plan.

Gerry and Susan;
Please turn Danielle into your local sheriff's office, we went directly to our DA's Office.We have added up all of our vet bills since we have received our puppy, it totals right around $2000.00, and still no papers on him either. Danielle and epuppypro.com obviously sells very unhealthy animals. I too am sorry about both of your troubles as well, I wonder how many other people out there have had a similar problem??

Susan,
Sorry to hear of your misfortune buying from EPUPPYPRO. Danielle comes across like she's a honest person with good intentions. This appears not to be the case.

We bought a puppy from her as well. It has a bilateral knee problem as well. The warrenty seems to have double meaning. Regardless, she thinks we used be satisfied paying $2000 for a dog who will be needing 3500 surgury and other costs.

Danielle likes to blame her poor business practices on us. She likes to state how honest, religous and forthright. I think the only one who believes this is her. I found out she use to sell cars. If I had known this, I never would of purchased a puupy from her. We all know how dishonest used car dealers are.

I'm ready to spend time and money to alert everyone to EPUPPYPRO's practices. I hope to visit her someday if i fly to TX. I'm researching filing a claim in small claims court. I have to research a little more to see if I can make it worth my time.

Good luck
Gerry

I submitted a this complaint as well on this website, and i think your information is very interesting.

We purchased a puppy on line from Danielle in June of 2006, he showed up sick with Pneumonia, which ended up with us taking him to the vet in the middle of the night. Danielle did pay a partial payment on this visit. He has had ongoing problems, with Pnuemonia, cherry eye and numerious eye infections.

The whole reason for our complaint today is the issue of papers for our puppy, we were guaranteed papers for him, which we have never received. After numerous phone calls and emails to Danielle, still no papers. I even requested the information on the breeders so I could do some legwork, still no response.

I suggest that anyone that comes into contact or has had an experience with Danielle contact their local authorities, Texas authorities, the better business bureau as well as the ICP (FBI), the AKC and FCI, as we have. Let's make sure that Danielle is not making money on goods that she cannot guarantee.

Kellie
Weaverville, California
U.S.A.

If anyone reading this has also been stood up by this company not standing by there one year HEALTH guarantee please contact me (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))). This lady needs to be stopped! She also never asked to see any documents of anything because I definantly have them so do many others that have bought from her. I never asked her to cover any medical costs and as far as her top breeders, breeders don't continue to breed animals with these kind of health problems unless they have a reason too $$cha $$ching.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

You did not address anything in my post. What are you hiding?

BTW, hate to be the bearer of bad news, but this is a "public forum" and I am a member of the public.

It is EVERYONE's business if you are selling puppies with genetic defects. You and your "Top Breeders" need to be stopped - now - before anymore puppies are born and sold.

They call on the OC to take the matter to court. They also just enforce the OC's opinion that buying an animal from you is a risky business. There is more than one complaint about you on this site and that's two too many. If it warns someone off of buying from you, all their posts serve a purpose.

I am very happy that this ability exists on this site. You should spend your time standing behind the animals you sell and not trying to put genetic problems on the buyers. Shame on you.

You have no right or business in this matter. Your comments are useless.

"Top Breeders" don't sell puppies with genetic hip problems. Hip problems are common? Obviously you don't know what you are doing, are working with backyard breeders and lying to the public. Your comments make me believe the original poster.

To the original poster: If this person sold you a puppy with a genetic hip problem and you can prove it through the vet reports, file suit against her company for the medical bills. Hopefully you can do so through small claims court. You should also be able to find out the name of the actual breeder this way. I'm sure everyone here would like to know the name of the "Top Breeder" who is selling puppies with genetic hip problems.

I hide NOTHING to the people that I sell our puppies too. We are not the breeders, and work with TOP breeders only, however, I can not control the health of every puppy. We have a life guarantee that is stated on the website and also in the puppy agreement they signed. She did have an issue with her puppy after several months of when she bought her. I responded that I would need vet reports and she has NEVER given them to me. I also told her that hip issues are common and as stated, we do not cover ANY MEDICAL costs anytime ever. So, why does she think I wont stand by our agreement. She told me she wanted a free puppy because of her "grief". Why would I do that? No where in any docuements does it ever say that, in fact it states we DONT give any refunds at all. Sadly, there are people out there that want something for free.