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  • Report:  #233628

Complaint Review: Epuppypro.com

Epuppypro.com Sold a genetically defective puppy and refuse to do anything North Richland Hills, Dallas Texas

  • Reported By:
    Crowley Texas
  • Submitted:
    Wed, January 31, 2007
  • Updated:
    Wed, May 02, 2007
  • Epuppypro.com
    epuppypro.com
    North Richland Hills (Dallas), Texas
    U.S.A.
  • Phone:
  • Category:

I saved for quite a while to purchase a french bulldog. I wanted to see the dog rather than have it shipped site unseen. Since I live in the Dallas area I went to see the dog, explained I wanted a "show" quality dog because I intended to become a breeder in my retirement. No obvious signs of problems when she was really small.

But, as she grew older - all her genetics came out. Mange, bad knee that requires surgery, nasal passages too small need surgery, genitals are irregular, need surgery, pocket under tail flap needs surgery. I think that is enough to get the picture. When I called to get the papers from Danielle, she said I would have to pay an ADDTIONAL $100. and it would take six months.

I paid $2000. for this dog, so I didn't get a discount as she claims with others. When I informed her I couldn't breed the dog and two vets have said all of her problems are heredidtary and she should never have been born let alone be bred to carry on these flaws, Danielle says they don't guaranty that any dog can be bred, etc. etc. I have already spent over $1000 in vet bills and it would cost several thousand to fix everything. I have asked for a new puppy or refund and of course haven't had any returned calls. Do Not Use these people. I plan to get a lawyer. Thanks, Joette

Joette
Crowley, Texas
U.S.A.

1 Updates & Rebuttals


Danielle

North Richland Hills,
Texas,
U.S.A.

Which puppy is this? I have never been told of anything from you

#2REBUTTAL Owner of company

Wed, May 02, 2007

Joette,

First I would like to ask which frenchie you purchased and when you purchased this puppy from us? Then, I would like to ask if you faxed or mailed me the vet report due back within 3 days? Many of the puppies I have sold and have 2 frenchies myself that are imports and they are healthy and wonderful.

I have no idea of what you are talking about. Also, we only give a one year life guarantee for genetic defects that result in death. Is this the case with you? I am sure you know that we cant GUARANTEE breeding or showing - it is on the site and in your puppy agreement.

We deal with champion bloodlines and Demodex mange can com from another animal, kenneling, etc. Bulldogs in general are highly sensetive to it. If you wanted to breed, I am sure you already did the research on that. It is curable as well. There are treatments, etc.

I am sorry for the problems you have had, however, this is not anything covered by the puppy agreement. It is plain and clear on the site and the agreement.

Danielle

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