Equicredit, Fairbanks Mortgage Co former Equicredit, now Fairbanks Capital Corp. Mortgage Co Got a call on Sat 8am, asking for payment, when it was not even past due, said it was standard procedure!! I said: call when it's past due, don't harrass Jacksonville Florida
On June 1st, 2002, Saturday 8:00 a.m. I received a phone call from Fairbanks demanding a mortgage payment.
I asked: "isn't it past due AFTER the 11th of June?"
They said "yes but it's standard procedure to call before that".
I guess their computers generate the numbers to call? What kind of idiot write a program to have calls generated before a payment is even past due??
I was furious. It was a Saturday early... being bothered for a payment that's not even past due!
I told them to stop harassing me, my payments are made faithfully on time and I really wonder why do they waste time with calls like that.
They should concentrate on giving better mortgage rates and a decent consumer service.
I do NOT recommend this company to anyone!
Leslie
Largo, Florida