Print the value of index0
  • Report:  #1150089

Complaint Review: Equinox Anti Aging & RVTL

Equinox Anti Aging & RVTL RVTL, Equinox Day & Night Serum Lotion SCAM & FRAUDULENT AIMED AT SENIOR CITIZENS PLAMDALE CA Internet

  • Reported By:
    Whimz — Long Beach California
  • Submitted:
    Wed, May 28, 2014
  • Updated:
    Wed, May 28, 2014
  • Equinox Anti Aging & RVTL
    Internet
    USA
  • Phone:
    1-877-316-1865
  • Category:

Unclear business jargon.  I am a senior citizen and was dazzeled by the site and antiaging-anti-wrinkle serum.I wordered what I thought was a Free Trial - 14 day trial.  I used the samples provided per the instructions a.  and within 3 days  my face was inflamed.  The cream and serum caused my rosacea to flare up.  I called and canceled within the 14 days.  I didn't realize this was a recuring monthly program and conveniently they have no record of me canceling.  they have deducted over $400 from my account with two months of shipments charged with in 16 days of each other.  They will refund a portion of the 2nd shipment, approx. $143 or +$200 - restocking, postage etc. and will do nothing for the 1st shipment that I did not catch the earlier deduction.  They said their website has complete instructions of recurring and that my order was a binding legal agreement.  WOW, who knew.  I'm wanting less wrinkles and so distracted by their claims, that now I see are not typical, that I did not read the fine print.  I cvould read the fine print it was so fine. 

Being a senior citizen has its draw backs and not understanding their fine print & what I was agreeing to so far is very costly.  All over their ad it shows, $30 for the bottle, not the $99 + $105 that I was charged.  I feel totally victimized by this company.

Respond to this Report!