equinox day& night serum I order free trial of day&night serum and agreed to pay for shipping. 2 wks later they charged to acct of $93. I see the charged on my acct. and contact them, their costumer service with a heavy accent on the phone which I was not understand what she was saying. She told the company do not refund the money they only can cancelled the something, and will give me back $30. This is a way to rip off the consumer, I do not see the contact of agreement, the package came in without any paper of agreement. Do not try their product it useless it not works as they say and the way of selling is a SCAM. Glendale California
I also been charged of $93 by my surprised, when I agreed to only pay for shipping and free trial of the pruducts, I contact them and the person who on the has a very thick accent, talked very fast I could not a word out of her. They email me and refund $30 and cancelled my order, which is I don't what more of order I would have. Do not get into ther SCAM they are rip of the consumer.
1 Updates & Rebuttals
MochaG
Springfield,It is a free trial
#2Consumer Comment
Mon, July 22, 2013
A part of this is your own fault. It is a free trial and there is always a small print (for any free trial) saying that they will automatically charge you in full once the trial period is over unless you cancel it. Have you ever heard of "Too good to be true" deal? Also, there is NO PAPER document when you deal with on line business, period. Don't be a fool asking for PAPER proof when you order something on line (or you/they could simply print the thing out).