Equinox Sean Pratt World of Vitamins Equinox Nutraceuticals Received an unrequested bottle of Smart Cleanse. Credit card was charged 68.90. Pleasant Grove Utah
Purchased Keto from them on 11/08/19. Did not agree to anything further. Received a bottle of Smart Cleanse in the mail today that I had not requested. Found a charge for $68.90 on my credit card. Called and spoke to someone very hard to understand and explained to them the situation.
I was told that I had agreed to a subscription to continue. Told the person there was no such thing on their advertisement and that I wanted my credit card credited. First said they would give me 25% and I said no. Then 75%.
I then very forcfully told them I would only accept 100% as I did not order. He agreed to that but time will tell if that happens. Notified my credit card holder and asked for a hold on the acoount and a new account number. Also filed a graud report.