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  • Report:  #581950

Complaint Review: Equiteric - Horseloverz.com

Equiteric - Horseloverz.com Horseloverz.com The company refused to sell me a saddle at the price I won it for in a ebay auction Hazelton, Pennsylvania

  • Reported By:
    Brenda — Neenah Wisconsin United States of America
  • Submitted:
    Wed, March 17, 2010
  • Updated:
    Wed, March 17, 2010
  • Equiteric - Horseloverz.com
    254 North Cedar Street
    Hazelton, Pennsylvania
    United States of America
  • Phone:
    877-804-7810
  • Category:

Equiteric aka horseloverz.com listed a saddle on ebay with no reserve price. I bid on the saddle and won the auction. I paid them through paypal the same day and recieved a reciept from paypal. Equiteric did not contact me about winning the item which is standard policy on ebay. I contacted them and they acknowledged that I paid for the item and it was in the warehouse for shipping and would email when it was shipped. 10 days after that email I received an email from paypal saying my money was refunded with no explaination from Equiteric. I called Equiteric and they told me that they would not sell me the saddle at that price. They would sell it to me at more than twice the winning bid. I explained to them that I did not want the saddle at the price they were offering that I wanted it at the price I won the auction at, they said basically "tough luck" they would lose to much on the saddle. I told them that they should have put a reserve price on saddle. This is deceptive business practice, they should honor the price I won the saddle at. I will never try to buy anything from this business again because they don't care about their customers.

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