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Equity First Savings/WebCheck International debited money from my account without authorization Las Vegas Nevada
I filled out the application for the loan and a couple of days later my account had been debited for 124.95. I never received an account number or any other information concerning the loan program. I then attempted to contact the company with the 973-854-1247 number and only got an automated service. I then tried the next day to contact them again from the same number and still couldn't get anyone. I then contacted my bank and notified them of the transaction and alerted them of what happened.
Willie
EDGEMONT, Illinois
U.S.A.
1 Updates & Rebuttals
Jeana
Henderson,Nevada,
U.S.A.
Response to Report: #249750
#2UPDATE Employee
Fri, July 20, 2007
If you would like to reach the customer service for Webchex International, who is the administrator for equityfirstsavings.com and starterloansdirect.com there are various ways to do so. You can reach customer service by email at any time through Cservice@equityfirstsavings.com. If you would like to login to your account and send in any inquiries about your account please visit www.webchex.org. If you are looking to speak with a live representative, LiveChat is available at consumerbill.com during business hours of 8:00 am to 4:00 pm Pacific Standard Time. You can also access our Fraud Prevention Center and Cancellation Center at this site.