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  • Report:  #1201972

Complaint Review: equity institutional

equity institutional account owner westiake ohoi

  • Reported By:
    randall — gaithersburg Maryland
  • Submitted:
    Thu, January 15, 2015
  • Updated:
    Fri, February 20, 2015

They do not put telephone number on bills

They charge $40.00 dollars to send you a bill.

They are very hard to get hold of.

When you do they give you a hard time.

 

1 Updates & Rebuttals


Mike

Ohio,

Contact info & assitance

#2General Comment

Fri, February 20, 2015

call 1-800-955-3434 choose option 2

sign up for e statements this will prevent the $40 a year paper statement fees.  If you change to estatements soon you can request for this years $40 fee to be refunded. They normally refund $10 per statement that HASN'T been sent.  So if you request before you first quarter statement you should get full $40 back, if you wait till after that statement they will normally refund $30.

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