EquityLifestyles Thousand Trails Poor Customer Service, Devious Business Practices, Unfair Employment Practices ChicagoI, Illinois
My family has been members of Thousand Trails campgrounds for many years, and spend a lot of money each year to keep our memberships. A few years ago they were purchased by EquityLifestyles, a company that owns mobile home parks.
Since that time, the number of parks has been reduced, the useage has been limited for members, and the costs are exhorbitant! Every fee has doubled and tripled, while the parks have fallen further into disrepair.
The empoyees we speak to all over the country are unhappy with the new rules and changes, and are told that this company runs as a "bottom-line business" and the feelings of the members or employees are not their concern. What was once a joy for familiies is now an adventure into the high-cost, high-membership fee world of ELS.