Ernie Haire Ford ripoff, dishonest, fraudulent sale Tampa Florida
I purchased a vehicle at Ernie Haire Ford in Tampa, Florida. During the whole purchase, the salesman (who's name escapes me) was telling me it was a 2004 Dodge Stratus ES. I was excited because that was the sports package Stratus I was looking for. Kevin, the sales manager was also helping out telling me how great of a car the ES is and how good it is with accelerations and all the cool features.
I had looked up the pricing for a Dodge Stratus ES and and Dodge Stratus SE on many different sites and for many different dealers. so I was expecting to pay around 14-15k for an ES or 11-13k for an SE. They wanted 15k for it, so I signed for it.
A few months later, I found a website that lets you look up your VIN number, I was bored, so I did. What did I find? My car was an SE. I was thouroughly PISSED! (excuse my language). I've been calling everyone I can trying to get this resolved and all I've gotten is voicemails and no one wants to call me back. This is $3,000 worht of money that is MINE.
Sincerely,
Thouroughly Pissed in Tampa
Simon
Tampa, Florida
U.S.A.
3 Updates & Rebuttals
Rob
Any Town,New Jersey,
U.S.A.
hmm
#4Consumer Suggestion
Wed, August 31, 2005
Simon, are there physical characteristics that show the difference between the two? It sounds like you did your research and would be able to tell the difference. Not that it's an excuse, but it's possible that the salesperson didn't know the difference either. Since everyone tries to buy a car at cost(I still invite any other business to run at the profit scale consumers think we should), the salespeoples commissions went down. The good salespeople aren't really trying to take that kind of paycut, and you are left hiring whoever you can. I'd look at the upper left corner of the buyers order. That's where it would state what model they put on the paperwork if they loaded that info into the system. Good luck.
Michael
Barnegat,New Jersey,
U.S.A.
Highly unlikely it's listed
#4Consumer Suggestion
Tue, August 30, 2005
It sounds like this vehicle was purchased as a used car. More than likely all the paperwork will simply list it as a 'Stratus' and not delineate if it's an ES, SE, or base model. If indeed it is listed as a specific model, though, this could be a case of fraud.
Best of luck!
Dave
Jacksonville,Florida,
U.S.A.
Very Simple
#4Consumer Suggestion
Mon, August 29, 2005
Look at your paperwork from the dealer. If it says it's an ES, then it is a clear case of fraud. Sue them in small claims court for the difference. BTW, doesn't it say on the car if it's and ES or not?