Complaint Review: EROS GUIDE

I HAD A EROS ACCOUNT SINCE 2013 AND TODAY THEY EMAILED ME THIS:

Hello Mary, 

I hope this email finds you well.

We want to inform you that it has come to our attention that your account associated to another account which has been closed in the past for policy violation, therefore this account will also be closed. 
When the decision to close an account is made, it is a permanent one.

We wish you well with any future endeavors.

Regards,

Eli
Customer Service Representative

WTF is what I said?! I have never had any issues, nor any payment issues with EROS since 2013. I have used my account religiously and made a ton using EROS as I have gained a lot of regular clients. When I called EROS.. first, they were completely rude. The b***h who answered, Julia, was a complete rude b***h. She told me my account was linked to closed accounts and nothing they can do about it and that I CAN NOT EVER POST WITH EROS AGAIN! They refused to refund me the money I just put up on my ad too. $350 UGH

I am dumbfounded on why? I have never changed anything about my EROS account. Never. When I started in 2013 I got so busy that I needed assistance so I did have a company I use to answer my calls but its been the same co. for 4 years. Nothing has changed on my end except 2 things: my photos, and my tour schedule obviously needs to change. That is it. 

Eros failed to tell me anything on what I was linked to and I believe this is a RANDOM excuse they are using to scam girls and take their money or just getting rid of girls from the site. No one I know is linked to a closed account or banned from EROS. But I just heard from another GF that EROS is doing this to random girls. WHY?

They suck. I believe EROS is a scam and they're running on some sort of weird reasons on why they are shutting and banning girls from their site. NOthing I have done since 2013 has changed drastically. NOTHING.