Complaint Review: esafepayments.com

Esafepayments.com is an offshore merchant provider for high risk merchant accounts. I am in the botanical business and not many banks would take me so i was pointed to them as a solution for start up. They took start up businesses meaning low volume for a decent rate so i signed up and got approved.

I had to shell out 1500 for a start up fee only to get raped. I have processed around $25,000 in funds through their service. They use China banks to process the cards and it shows all weird on the customer descriptor. I had a lot of clients email to see if that was indeed our comapny.

Esafepayments.com is surely a joke. Wahetevr banks they were using were charging differnet amoiunts and one customer claimed he got charged three times even through it didnt show on their archaic nbackend system. Whats more, and member of esafepayments.com staff had to refund the transactions for me.

Anyway, long store short, esafepayments.com will not answer my emails or skype messages. They just blatently ignore me while i am waiting for my money. I would avoid these guys unless you want to get scammed.

Do you research before choosing a high risk merchant account. Check the reviews (like your doing) and don't go with the best deal or most appealing offer without looking into it.

Esafepayments.com, if you see this, i would appreicate my money and a response from a customer.