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  • Report:  #393127

Complaint Review: ESBI (Enhanced Services Billing INC.)

ESBI (Enhanced Services Billing INC.) BILL AFTER BILL $15.40 FOR A TRIVOICE VOICEMAIL MONTHLY FEE Proccessing Center P.O. Box 15624 Clearwater, FL. Proccessing Center P.O. Box 15624 Clearwater Florida

  • Reported By:
    BALDWIN PARK California
  • Submitted:
    Thu, November 20, 2008
  • Updated:
    Thu, November 20, 2008
  • ESBI (Enhanced Services Billing INC.)
    Proccessing Center P.O. Box 15624 Clearwater, FL. 33766
    Proccessing Center P.O. Box 15624 Clearwater, Florida
    U.S.A.
  • Phone:
    866-473-1999
  • Category:

I WAS WATCHING T.V. AND A ADVERTISMENT CAME ON ABOUT HOW YOU CAN GET A FREE LAPTOP, TV, PRINTER, OR DESK TOP COMPUTER. JUST GO TO WWW.GETMYFREELAPTOP.COM.

I DID AND WHAT HAPPENED, JUST GOT A BILL ON MY PHONE BILL FOR $15.40 WITH TAX EACH MONTH FOR NOTHING.

DIDN'T GET ANYTHING DIDN'T GET A PHONE CALL THAT I GOT ANYTHING... (NOTHING BUT A BILL EACH MONTH FOR SOMETHING CALLED... TRIVOICE VOICEMAIL EACH MONTH ON THE 17TH) I RECIEVED 8 OF THESE BILLS AND NOTHING IN THE MAIL OR PHONE OR E-MAIL.

I CALLED THE COMPANY AND WAS TOLD THEY COULD ONLY REFUND 3 BILLINGS. WHAT ABOUT THE OTHER 5 BILLINGS. ESBI CAN BILL YOU BUT THEY CANT REFUND YOU?

TOM
BALDWIN PARK, California
U.S.A.

1 Updates & Rebuttals


Oyashiro_sama

Dubuque,
Iowa,
U.S.A.

Pay Attention

#2UPDATE Employee

Thu, November 20, 2008

It clearly states in the terms and conditions when you sign up that you will be billed for our service. Which means you were just after a freebie and were far too busy to actually read what you were agreeing too. Remember nothing in life is free, also how come it took you eight months to notice the charge? Maybe you should watch you bills more closely. Our practices are 100% legal if you don't believe me check out the telecommunications act of 1983. Checking the box that says you have read and understood the terms and conditions is thge same as a legal signature any lawer could tell you that. So bottom line be more care full when you sign up for stuff online and always read the fine print and remember ESBI is a billing company and Trivoice is a voicemail company, which are two completely seperate companies.

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