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  • Report:  #158722

Complaint Review: ESBI - Enhanced Services Billing

ESBI - Enhanced Services Billing ripoff Internet

  • Reported By:
    — Millersburg Ohio
  • Submitted:
    Wed, September 28, 2005
  • Updated:
    Wed, September 28, 2005
  • ESBI - Enhanced Services Billing
    billview.com\esbi
    Internet
    U.S.A.
  • Phone:
    888-330-3724
  • Category:
    Telephone Companies

I received my unreasonably high telephone bill for August 24, 2005. When I looked at the "other charges" I noticed the billing for ESBI for a company called VoiceXpress, for a voice mail service.

I had never authorized these charges on my phone bill. After telephoning ESBI they connected me to VoiceXpress. There I was told that it was an international voice mail box, that I had signed up for over the internet.

They informed me that they would cancel my service(that I never ordered) and credit me the amount of the bill.

I got on the internet and located the web site for VoiceXpress, and what do I find, they dont even have a listing for voice mail. I wasn't very surprised about that.

Beth
Millersburg, Ohio
U.S.A.

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